Student Feedback Action Update 2026
Inside this issue: a 1 Gbps internet upgrade, a newly elected SRC with a full events calendar, enhanced One-Stop Centre support, new hostel units, and new computers in the lab and library.
Thanks to UNITARians' responses via the Student Satisfaction Survey (SSS) conducted in September 2025. Since then, we have been working on improvement measures, and for the first half of 2026 we have made significant progress in acting on your feedback.
Here's everything we've fixed, upgraded, and launched, plus what's coming next.
Seamless online learning and browsing, with upgraded high-speed internet across the campus.
Enhanced campus connectivity with a 1 Gbps high-speed internet upgrade, supporting seamless learning and digital activities.
What this means for you
Faster internet speed, more stable connectivity, and an improved online experience for students.
A newly elected Student Representative Council, and a full calendar of programmes to go with it.
Get ready for an exciting year ahead with a newly elected Student Representative Council (SRC), bringing more engaging, meaningful, and student-focused activities for our students.
The newly elected SRC is eager to lead a dynamic calendar of programmes, events, and student engagement initiatives throughout the year.
What this means for you
A more vibrant and connected campus community, offering students greater opportunities to engage, build meaningful relationships, develop leadership skills, and create memorable university experiences.
An upgraded ticketing system, backed by dedicated IT support.
Our upgraded OSC ticketing system, backed by dedicated IT support, ensures faster response times, efficient issue resolution, and an improved student service experience.
Enhanced One Stop Centre support is managed by IT personnel, for faster ICT assistance and solutions.
What this means for you
Quicker responses and better support.
New hostel units with modern amenities, high-speed Wi-Fi, CCTV, and access card entry.
To provide students with a more comfortable and secure living environment, new hostel units have been introduced with upgraded facilities designed to support student wellbeing and convenience.
Key improvements
What this means for you
Students can enjoy a safer, more comfortable, and well-connected living environment, leading to improved satisfaction, greater peace of mind, and an enhanced hostel experience.
New computers in the lab and library, and small conveniences around campus.
What this means for you
Better access to technology for study and coursework, and everyday conveniences that make the campus easier to live with.
Keep talking to us
Every survey response shapes what happens next on campus and in the online space. Thank you for speaking up, UNITARians!