Student Feedback Action Update 2026
Inside this issue: faster campus Wi-Fi, strong SRC engagement, a faster One Stop Centre, clearer student statements, transport for hostel students, and safer, better-equipped campus spaces.
Following the responses from the Student Satisfaction Survey (SSS) from students conducted in September 2025, and based on your feedback, we have made some improvements.
Significant progress has been made between January and June 2026, with several exciting initiatives and enhancements planned in the coming months.
Wi-Fi speed and coverage upgraded across campus in November 2025.
UNITAR has upgraded Wi-Fi speed and coverage at the campus in November 2025. These initiatives have provided a faster, more reliable, and seamless internet experience for all students.
The Student Representative Council keeps growing clubs and societies membership.
The Student Representative Council (SRC) effectively represents the voice of students. In addition to a growing number of clubs and societies, we aim to attract strong participants and promote membership, so it can give students opportunities for leadership, personal development, and campus engagement.
This initiative promotes active student participation in clubs and societies, and ensures that students' views and concerns are effectively represented in decision-making processes.
Coming next
The new SRC will be elected soon, with more exciting plans for students.
An upgraded ticketing system, backed by dedicated IT support.
Our upgraded OSC ticketing system, backed by dedicated IT support, ensures faster response times, efficient issue resolution, and an improved student service experience.
The HOD walks new students through their Statement of Account at onboarding.
The HOD explains the items in the SOA during the onboarding briefing, and welcomes students by providing guidance and clarification whenever it is required. Students are encouraged to seek assistance at any time, so they fully understand the fees and charges outlined in the statement.
This initiative promotes transparency, improves students' understanding of financial matters, and ensures that any questions or concerns regarding the SOA are addressed promptly and effectively.
Coming next
Students are also encouraged to channel their questions to the One Stop Centre (OSC) by raising a ticket at any time.
A shuttle service for hostel students, running since March 2026.
UNITAR has provided transport to hostel students since March 2026. This initiative enhances their overall student experience, and supports their academic and extracurricular activities.
Coming next
There are plans in place to provide buses that can accommodate more students.
Refurbished classrooms, better computer facilities, and CCTV surveillance.
The college has improved its infrastructure, safety, and accessibility by refurbishing classrooms with new furniture, enhancing computer facilities, and installing CCTV surveillance systems. These improvements provide a safer, more conducive, and technology-enabled learning environment for students.
Keep talking to us
Every survey response shapes what happens next on campus and in the online space. Thank you for speaking up, UNITARians!