Student Feedback Action Update 2026
Inside this issue: self-service food at Level 3, a faster One Stop Centre, refurbished computer labs and student lounge, double the Wi-Fi speed, a full calendar of student development — and the new payment gateway now live.
Following the responses from the Student Satisfaction Survey (SSS) from students conducted in September 2025, and based on your feedback, we have made some improvements.
Significant progress has been made between January and June 2026, with several exciting initiatives and enhancements planned in the coming months.
Affordable self-service food at Level 3, and clean drinking water on tap.
Coming next
Vending machines within campus offering snacks, basic medication, and personal care items.
What this means for you
More food variety and access to daily essentials.
An upgraded ticketing platform, and a new instant WhatsApp channel.
What this means for you
Prompt response and consistent support.
New computers and furniture in the labs, and a lounge rebuilt around how students actually use it.
What this means for you
Conducive spaces to enhance the student experience.
Internet speed doubled in February 2026, with wider coverage to follow.
Enhanced campus connectivity with a 100% increase in bandwidth, doubling internet speed from 1 Gbps to 2 Gbps (February 2026).
Coming next
A cloud-managed Wi-Fi controller and more access points, for wider coverage.
What this means for you
Faster, more stable Wi-Fi connection throughout campus.
Sports, drama, youth leadership, and career readiness — a campus experience that extends beyond the classroom.
We are committed to creating a vibrant campus experience that extends beyond the classroom, providing students with opportunities to develop leadership skills, nurture talents, and build meaningful connections. Our key initiatives are as follows:
What this means for you
Students gain greater opportunities to participate, lead, compete, and grow beyond academics, fostering a more engaged campus community while enhancing their personal, professional, and leadership development — a more engaged campus life for conventional and online students alike.
Every hostel unit upgraded and fully furnished.
Enhanced hostel facilities — all hostel units have been upgraded and are now fully furnished with new beds, mattresses, dedicated wardrobes, study tables and chairs, as well as newly installed curtains, providing students with a more comfortable, functional, and conducive living environment.
What this means for you
Students can enjoy a higher standard of accommodation with improved comfort, privacy, and study-friendly spaces that support both their academic success and overall wellbeing.
Our new payment gateway is now live, giving you more convenient ways to settle your fees.
Giving you greater flexibility with several convenient payment options:
What this means for you
Faster, safer, and more flexible ways to make your payments, all in one convenient gateway.
Keep talking to us
Every survey response shapes what happens next on campus and in the online spaces. Thank you for speaking up, UNITARians!